Support
Setup guides and straight answers. Most questions about registration, routing and billing are answered here faster than we could reply to a ticket.
Getting started
Create an account, get your credentials and place a first call.
- Connect your first softphone Take the credentials from your portal and register a softphone in about two minutes.
SIP and devices
Softphone and desk-phone setup, registration troubleshooting.
- Choosing between UDP, TCP and TLS Which SIP transport to use, and why TLS solves most registration problems.
Phone numbers
Buying, routing and porting numbers.
- Route an inbound number Send a number to an extension, a ring group, an IVR or your mobile.
PBX features
Extensions, IVR, ring groups, voicemail and schedules.
- Build an IVR menu A greeting, a few keypress options, and a sensible fallback.
Billing
Wallet, rates, invoices and auto-recharge.
- How per-second billing works What you are charged, when, and why the number on your invoice is what it is.
Still stuck?
Call +252 61 9505202, 08:00–17:00 EAT, closed Friday.